Privacy policy

 

Last updated: May 22, 2025

At CarryCast™, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Information: Your name, billing/shipping address, email address, phone number, and payment details.

  • Device Information: Your IP address, browser type, time zone, and some cookies that help us understand how you interact with our site.

  • Order Information: Products you’ve purchased, payment method, and any notes or preferences added at checkout.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you (order confirmations, customer support, etc.)

  • Screen orders for potential fraud

  • Improve your shopping experience on our site

  • Send marketing emails (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties that help us run our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping providers (e.g. Canada Post, fulfillment services)

  • Analytics and marketing tools (e.g. Meta Pixel, Google Analytics)

These partners are only given the information necessary to perform their services and are required to protect your data.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

5. Your Rights (Canada & US)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request that we correct or delete your data

  • Withdraw your consent to marketing at any time

To exercise these rights, contact us at support@carrycast.com.

6. Cookies

We use cookies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, email us at:

📧 support@carrycast.com

📍 Fernie, British Columbia, Canada